Henley & Partners' continued growth has created the need for a role of a Relationship Manager, based in the firm's Cyprus office. The primary role of the Relationship Manager - Native Chinese Speaker is to perform all activities required in terms of the compilation and submission of client applications for the relevant residence or citizenship program. This includes building and managing rapport with clients and their advisors to ensure optimum customer acquisition, retention and income generation. The role requires knowledge of the residency and citizenship program portfolio offered by Henley & Partners as well as the ability to be able to support other ancillary requirements when needed. A Relationship Manager is expected to deliver world-class, industry leading customer service to new and existing clients.
Applicants must possess excellent time, task management skills and the ability to manage multiple conflicting priorities. Able to foresee problems and prevent them by acting and to effectively interpret and anticipate client needs. Exceptional listening, oral and written skills producing well thought-out, professional correspondence free of grammatical and spelling errors. Proficient at using standard office equipment and software.